Refund Policy

Refund & Return Policy

At Morillo Works, each product is designed and produced with care. Many items are made to order, so please review this policy before purchasing.

Returns

Due to the nature of made-to-order and custom products:

• All sales are final

• We do not accept returns for:

  • Change of mind

  • Incorrect selection by the customer

  • Minor cosmetic variations from the 3D printing process

Damaged or Defective Items

If your item arrives damaged or defective:

• Contact us within 48 hours of delivery

• Include photos of:

  • The item

  • The packaging

If approved, we will:

• Send a replacement or

• Offer a refund (case-by-case)

Fitment & Installation Responsibility

Customers are responsible for:

• Ensuring compatibility with their vehicle or setup

• Proper installation of the product

Morillo Works is not responsible for:

• Improper installation

• Modifications made after delivery

• Damage caused during use

Order Issues

If there is an issue with your order (wrong item, missing item, etc.):

• Contact us within 3 days of delivery

• We will work with you to resolve the issue

Non-Returnable Items

The following are not eligible for return or refund:

• Custom or modified orders

• Used or installed products

• Items damaged after delivery

Refund Processing

If a refund is approved:

• Refunds will be issued to the original payment method

• Please allow 5–10 business days for processing

Contact Information

For any issues or questions regarding your order:

Morillo Works
[Your email here]